Ageas Law LLP
- Phone:03333217534
- Address: Helmont House, Churchill Way, Cardiff, South Glamorgan, CF10 2HE, Wales
About Ageas Law LLP
About
Ageas Law LLP is a limited liability partnership and a licensed body law practice (ABS) employing 2 solicitors.
All offices
The partnership has offices in Bristol and Cardiff.
Head office
Helmont House, Churchill Way, Cardiff, South Glamorgan, CF10 2HE, Wales (show on map) (Update office info)
Other offices
- The Quorum, 4th Floor North, Bond Street South, Bristol, Avon, BS1 3AE, England (show on map) (Update office info)
Law areas
Ageas Law LLP deals with a range of legal matters, including: clinical negligence, company and commercial, dispute resolution, personal injury, tax, money and debt.
(see all)
- Commercial litigation
- Insurance
- Litigation - general
Accreditations
The firm holds Law Society accreditations in Lexcel.
Regulation
Ageas Law LLP is regulated by the Solicitors Regulation Authority (SRA) - SRA Numbers: 596712 and 619401.
Reviews
Name: David Cotton (09/06/2022)
Review: My car was damaged while parked by a drunk motorcyclist. What should have been a straightforward third-party claim for the cost of the damage took over two years to settle, and then only after complaining to the Legal Ombudsman. Apart from the unwarranted delays (after making all reasonable allowances for disruption caused by the Covid pandemic), there appears to have been no effective monitoring of the performance of the claims-handling team, complaints were ignored and correspondence was lost. I must have spent 50-100 hours chasing them, to little effect. At one point, I was even compelled to contact the third party insurer direct to ascertain if they were responsible for the delay, as claimed by Ageas (they weren’t!). Although the claim was eventually settled, all I got from Ageas was a bland apology and derisory offer of compensation. All totally unsatisfactory. If your insurers refer your claim to this firm, I recommend that you ask for it to be transferred elsewhere – you could hardly do worse!
Name: P Bird (07/09/2021)
Review: Ageas Law were allocated to my mother's RTA case through Tesco car insurance. Very poor communication. Constantly had to chase. Never achieved a deadline. Only concluded when I threatened to go to the ombudsman. Took over 2 years to deal with a very straight forward case where the driver had admitted liability. Shocking service.
Name: Taylor Roffey (14/06/2021)
Review: Incredibly disappointed with this firm. The are supposed to be representing me after a car accident. Nobody calls, you have to do all of the chasing, all of the time. So disappointed. They clearly do not care about their clients. DO NOT USE THIS FIRM if you want a smooth process. If you liked to be kept in the dark with lots of false promises Ageas Law is the one for you! Would give a minus star if I could
Name: Jennie Harvey-Jones (23/03/2021)
Review: Absolutely incompetent. It's been over 25 months since the road traffic accident. The court case to decide how much compensation we would get was over two months ago and we've still not had the money in our accounts. No one replies to your phone calls or emails. Completely unprofessional.AVOID!!!
Name: Ann Morgan (04/03/2021)
Review: My thanks go to Zoe Hughes. Since taking over my case last June it has now progressed. I am kept updated and emails are responded to quickly.
Name: Tracy (01/03/2021)
Review: I am very happy with your service and all your help thank u so much
Name: SHARON KENYON (22/02/2021)
Review: Excellent service kept in contact with me throughout the process would highly recommended this company to anyone
Name: Abdul C (21/02/2021)
Review: Very professional and polite kept me informed throughout all stages. Attentive and listened to my concerns
Name: Stephen Heslop (21/02/2021)
Review: A very professional service Always kept up todate and able to address any questions immediately
Name: Stephen Heslop (18/02/2021)
Review: Very professional service that keeps you updated on case and provides quick responses and resolutions to any questions you may have
Name: Abdelkarim (14/02/2021)
Review: I’m very happy with your service and communication ,I would like to say thank you and hope to hear what is going on with my case in the near future.thanks again.
Name: Katie Finch-west (11/02/2021)
Review: Very helpful kept me updated on everything answered any questions I had.
Name: Kayleigh (11/02/2021)
Review: Absolutely brilliant put my mind at ease highly recommended
Name: Charlotte Flatters (11/02/2021)
Review: I had a very good experience with this law company. My case handler Molly Murphy has handled my case brilliantly and I've had no stress what so ever. I have been able to have a weight taken off my mind knowing they are doing the best they can for me. I would highly recommend them.
Name: rachellomax (06/02/2021)
Review: 3 YEARS NO PAYOUT. case manager keeps changing, every time i go to email them it is undeliverable as the person no longer works for the company, ive had 3 case managers and now just left with nothing and no way of contacting about my personal injury claim!
Name: Buddy (25/01/2021)
Review: Nothing but stress. Constantly changing case handlers and never responding to emails also they will charge you the full percentage and to top that off. When you’ve agreed on a price they change it and ignore you and won’t give you a reason or explanation why it’s changed and I haven’t even been paid for my injuries only the money i lost from not being able to go work and my excess so in theory I was no better off
Name: Mrs Sandra Brewster (17/01/2021)
Review: Ageas Law provided an excellent service throughout. Curtis Tandy handled my case professionally and efficiency even during the pandemic. Would highly recommend Ageas Law.
Name: Michael Hartley (17/01/2021)
Review: Aegis Law provided me with an excellent service during my recent claim for compensation following a road traffic accident. I was guided skilfully through the process and kept well informed at all stages through to the successful outcome.
Name: Sharon (12/01/2021)
Review: 5star service, highly recommended, excellent, very friendly and so helpful .excellent at what they do
Name: Lynne Walker (11/01/2021)
Review: Superb service from Tahira Mahamud at Ageas Law. So professional but practical and so helpful to me about what was a very traumatic vehicle crash, the effects of which I am still suffering from nearly 3 months on. Would recommend totally
Name: Lynne Walker (11/01/2021)
Review: Superb service from day 1 after what was a very traumatic car crash. Recent contact has also been so professional and helpful. I look forward to future dealings to settle the claim. Thank you
Name: Frederick Scott (24/12/2020)
Review: I am very happy with the service you are providing me with
Name: Sunil Masih (24/12/2020)
Review: Good communication, clear emails and always willing to go the extra mile.
Name: Jodie Hargreaves (24/12/2020)
Review: Great service very quick and friendly
Name: Sharon (22/12/2020)
Review: 5star service , fast , friendly and went above to help you and sort it all out for you
Name: Carol Glayzer (21/12/2020)
Review: I'm pleased with the quick and effecient service provide by Ageas Law, when dealing with my recent claim. I would highly recommend them to anyone.
Name: Pamala Firth (21/12/2020)
Review: Smooth, clear and easy to understand process for my recent claim. Highly professional team with great communication, putting me at ease and helpful with any queries. Highly recommended.
Name: Angela morgan (21/12/2020)
Review: Thank you to ages law for sorting my claim very helpful and was quick to sort highly recommended
Name: Joel Boswell (21/12/2020)
Review: Dealt with my compensation claim in an incredible, swift fashion. No hard work required on my part and felt informed at every stage. No complaints
Name: Olive Parkes (19/12/2020)
Review: Though not complete, my claim so far has been dealt with in a professional and courteous manner. I would highly recommend this company. Thank you.
Name: Claire Male (17/12/2020)
Review: Ageas Law gave me peace of mind when dealing with the legal side of the claim when I was involved in a car accident. Ifound them professional and clear in their communication and would use them again.
Name: Mrs sailes (14/12/2020)
Review: Mr Gong was very helpful to me and can't fault him in any way
Name: Craig Ferrari (10/12/2020)
Review: Ageas law has dealt with my claim and has made the process as smooth as possible. I would highly recommend them.
Name: Alison jones (10/12/2020)
Review: Really good clear advice with quick response times
Name: Alison jones (10/12/2020)
Review: Really good clear advice with quick response times
Name: Dalia Hamadeh (07/12/2020)
Review: She was a nice solicitor answered all our questions happily and explained all the procedure, she was nice with kids and very helpful.
Name: Julie Wilcock (10/11/2020)
Review: I instructed Ageas Law as I was involved in a car accident. They wasted about a year with my case only to tell me that I did not have a case. When I knew that I did (I was knocked down on a Pedestrian Crossing, Yes on a crossing) I instructed another solicitors. I got my compensation a little while ago. Ageas Law are incompetent, useless, very stressful as wasting time when they should have got CCTV images to get proven images/evidence. They are lazy, use too many handlers who are extremely unprofessional. Please do not use this law firm, read the other reviews, listen and walk away. Unless you want to waste time, added stress to your life then go with them because that is what you will get, nothing but misery.
Name: Stephen Braithwaite (20/05/2020)
Review: These were my 'representatives' a few years ago after being shunted into the car in front of me on the motorway. From the moment I spoke to them it was apparent that they were taking the side of third party. They disbelieved me and that was obvious from day one. I had months of stress due to the incompetence of the person who was apparently representing me - and to be quite honest I could have done a better job myself. Absolutely useless and use them at your peril. I've had to select one star but would have selected zero if it was an option.
Name: Andrew (10/11/2019)
Review: I wouldn't even give Ageas law a one star if I could, I've never came across such a terrible company, as you can see by other reviews my case kept passing over from one person to another and not all of my information was passed on to the next person, and had very little correspindance throughout my case, I even had a first offer sent to the third party to then receive further correspondence stating they can no longer deal with my case. It took me to threaten them with going to the legal onbudsman to actually get a response from them. I don't normally write reviews but felt I had to on this occasion, hopefully I will never have to deal with them again, I don't understand how there can be any positive reviews for them on other sites. AVOID AT ALL COSTS.
Name: kirsty Hesketh (02/09/2019)
Review: So I am in the middle of a case with them, I am constantly ringing them and emailing and they never reply. I have said that when its finally finished I want their % to be discussed as I feel they haven't done their job. seems to be the trend on here, wish I hadn't gone with them and I also was put in touch with them from Tesco insurance. My car crash was 3 years ago since left work with anxiety. Wish I could change law firm
Name: Faye Lutchmaya (18/04/2019)
Review: From previous comments you can see the horrific service of this company. From start to finish this company has been a complete mess. The stress and anxiety it has caused me due to lack of communication (not returning phone calls, emails, not keeping me in the loop) having several advisers due to "leaving staff". I have had to bring together my own evidence while going though an accident claim that was not my fault. I could not think of a company that I would recommend less. After waiting over a year an a half for my case to be settle my payment has been received from the third party and still has not been deposited to myself. THE WORST COMPANY I HAVE EVER HAD TO DEAL WITH!!!!!
Name: Steve Rowlands (30/08/2018)
Review: My advice is keep well away from Ageas,thay made me wait two years with a broken wrist after the other drivers insurance accepted liability so in the end I had to use the nhs to fix it an the case workers don’t care at all an lie all the time an even when trying to make a complaint it takes 48hrs for them to get back to you but just cover for them so if you want to wait three years an treated like a pain in the ass every time you ring them to actually work on your case then stay well away,the treatment is shocking an I would rather go without than use Ageas new law solicitors
Name: Steven Rowlands (30/08/2018)
Review: The past three years I’ve had 10+ case handlers and each one has been worse than the last an the one I have now lies to me an does everything to string the case out for what reason I don’t know but all I can say is it’s been the most stressful three years of my life an the other company accepted Liability in the first few weeks
Name: Pete Denton (27/07/2018)
Review: I had a non fault accident. Tesco's insurance put me in touch with Ageas Law to handle my personal injury claim. The payout was agreed and accepted. But Ageas Law have not forwarded on any of the money to me yet. They advised me there may be up to 6 weeks waiting period. So far it has been 12 weeks. They do not respond to my emails. If i call they say they will get someone to call me back, but never call. I would advise against using this company as they seem to be untrustworthy. They seem to keep the full payout and ignore the claimant once they have the money in their account!
Name: sean ferry (25/02/2017)
Review: Don't touch this firm they contacted me through tescos car insurance I had a car accident an 27 march 2016 they wrote to the wrong third party insurance for the first 6 months of the case they didn't even know the insurance company admitted it was there fault they played for my car been repaired till I phoned the went to pyshio diagnosed whiplash shoulder injury and anxiety this case is still going on complaint to Tesco car insurance which I will never use again and they put me back intouch with ageas law solicitors complained person on phone Iam very sorry about the way your case was handled it went through at least 3 people in this firm and they kept having to look up my case as they didn't know nothing about heard nothing on 3, Feb17 email for intern payment told it would take 2 week she phoned it would take till 27 February and guess what not heard a thing stay away from this insurance firm waste of time
Review score:
3.75 out of 5
52 reviews
