Review Work Accident Advice Centre:
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The Work Accident Advice Centre (WAAC) was set up to do one thing: help people injured at work get the right advice. Together with our partners, we focus exclusively on workplace accidents and work-related illness. When you call us, you don’t enter a call centre queue- you’re put straight through to the most highly experienced advisors who specialise in workplace accidents.
The partnership has offices in London.
Northdown House, 1-21 Northdown Street, London, N1 9BN, England (Update office info)
Name: Bethany C (18/11/2025)
Review: The calculator is so helpful. I used it before calling and I felt like I already understood the process when I spoke to the solicitor.
Name: Chloe Davies (15/11/2025)
Review: Great communication and very friendly and professional throughout. A special thank you to Julie who went out of her way to make the process as easy as possible.
Name: Sophie Ellis (11/11/2025)
Review: Found the advice on this website to be very useful.
Name: Mr Patel (30/10/2025)
Review: I was very happy with the service. Sue was both very knowledgeable and nice to deal with. I'm glad I went to a company that specialises in work accidents and I have decided to make a claim through them.
Name: John Bushell (16/10/2025)
Review: Very professional. Susie was very patient and courteous and I was never under any pressure.
Name: Paul Mason (13/10/2025)
Review: Speaking to the work accident centre gave me a great sense of relief. The person I spoke to listened patiently and I finally felt like someone was on my side.
Name: Jodie M (08/10/2025)
Review: I almost didn’t call as I thought I wouldn’t be able to make a claim as I thought the accident was a my fault. I‘m glad I called though as I spoke to James and I now have a much better understanding of the claim process and am expecting to receive compensation.
Name: Tommy Fraser (24/09/2025)
Review: The website has lots of helpful advice and the person I spoke to answered all my questions.
Name: Daniel Evans (07/09/2025)
Review: The lady I spoke to was extremely helpful and seems to have all the time in the world to listen to my situation. My circumstances are quite unusual and I have been referred to a solicitor to look into the possibility of me claiming in more detail.
Name: Mrs Thompson (21/08/2025)
Review: I did not plan to make a claim as I thought I wouldn’t be able to. I used the calculator which is really excellent and had I not I probably wouldn’t have called them. I am glad I did as I am now underway with a solicitor and I’m very optimistic about getting compensation.
Name: Isabelle (23/07/2025)
Review: Only just started the claim but so far so good.
Name: Jack Turner (12/07/2025)
Review: Excellent service from start to finish. We were very satisfied with our solicitor.
Name: Owen (07/07/2025)
Review: Good customer service so far. Calls were returned when promised.
Name: Aarav Mehta (05/07/2025)
Review: I would recommend the work accident advice centre.
Name: Harvey (12/06/2025)
Review: They gave me confidence. I always knew what they needed from me and what they were doing on my case.
Name: Emily Wright (03/06/2025)
Review: Meghan was very knowledgeable and had as much time as I needed. I would recommend them.
Name: Holly Green (21/05/2025)
Review: I used the online calculator and it was brilliant. Simple to use with lots of detailed information. It helped me understand the claim process.
Name: Callum Ross (14/05/2025)
Review: The calculator is really detailed. It shows what affects my case and why. Very helpful.
Name: Mrs Knight (26/04/2025)
Review: On the phone the advisors advice was very reassuring. Thank you.
Name: Kieran Walsh (17/04/2025)
Review: Impressed with how quickly my questions were answered. The agent gave me clear advice about my options.
Name: Mrs Coke (29/03/2025)
Review: I have been put through to a solicitor who has helped other workers with the same condition. Thanks to all at the work accident centre.
Name: George Adams (21/03/2025)
Review: Phone lines were busy once but they called back me back and wer very helpful.
Name: C Barker (10/03/2025)
Review: A great resource for anyone who has been inujred at work.
Name: Niamh O'Rourke (05/03/2025)
Review: I was injured after repeatedly raising an issue with my manager and them doing nothing to resolve the problem until it was basically too late. The advice on the website was really helpful in understanding how to approach this with my employer and now know exactly where I stand and am thinking about making a claim.
Name: Ella Moore (01/03/2025)
Review: The lady I spoke to was calm, reassuring, and easy to talk to. I spoke to them a few times and each call inspired confidence. I felt I was in safe hands from the first minute.
Name: Marcus Reed (27/02/2025)
Review: I spoke with a very knowledgable advisor whose name I have forgotten (sorry!). We have been put through to a solicitor who has confirmed we should be able to get compensation.
Name: Anonymous (23/02/2025)
Review: Really glad I called them. my claim has now started with an excellent solicitor.
Name: Paul Mason (13/02/2025)
Review: Speaking to the work accident centre gave me a great sense of relief. The person I spoke to listened patiently and I finally felt like someone was on my side.
Name: Theo (13/02/2025)
Review: Excellent advice and customer care. Would recommend.
4.79 out of 5
38 reviews