Campions Solicitors & Estate Agents Ltd

Name: noren (22/03/2021)

Review: We Used Campions solicitors a few time for General Work. Very reliable and keeping us up to date We would like to thank Stephen for his professionalism, and would highly recommend the company.

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Name: Ben McCarthy (28/02/2021)

Review: Campion accepted my request for help despite the difficulties during the covid lockdown and were very professional. They were very capable with managing covid restrictions/workarounds to still perform their job well. they were the only solicitors in Nottingham I could find to help me and were always quick in replying.

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Name: Danny Cunningham (03/01/2021)

Review: Having used Campion’s solicitors for conveyancing on my new build house (first time buyer, no chain), I would not recommend them. I chose them because they price matched the solicitors the developer were recommending, they were a local business and they had good reviews on the internet. In hindsight, I would not have chosen Campion’s for a variety of reasons. I made a formal complaint with them after their mistakes on submitting Help to Buy documentation on 3 separate occasions meant I could not complete on my legal completion date, and I was in breach of contract. Throughout the process there was lack of diligence too. It was clear that there was no attention to detail throughout the entire process and they just copy and paste information without looking at the content. There was a generic issue where my address changed from a Drive to a Close midway through conveyancing, so all the draft contractual documentation was obviously not read properly before it was sent to me as it still stated the wrong address on it in the latter stages. It was only until I pointed it out that it got changed. Again, you’re paying good money for someone to do this on your behalf and be diligent, and it was clear they just weren’t bothered. I also wasn’t too pleased that I couldn’t get hold of my conveyancing solicitor by phone as she didn’t have a work mobile sorted until a week or so before my completion date. I had to rely on emails or ringing the office, which often rang through and no one picked up, or waiting a call back from a private number. The first big issue near completion was with a post code on the form sent to receive authority to exchange from Help to Buy. That meant 3 more days worth of delays as the turnaround time for help to buy is 3 days. The second issue was an incorrect loan amount sent (by an amount of £6000!) on the form sent to receive authority to complete (confirmation to developer that the equity loan funds will be provided), and then the third time was when they submitted an amendment to the mistake, they only scanned and sent 1 page out of a 3 page document, so completion couldn’t happen on my legal completion date thanks to their multiple mistakes and I was in breach of contract. The managing director offered a mere £60 refund on fees for the mistakes, which was insulting given how much stress it caused me and how bad the mistakes were, and I was in breach of contract thanks to them. Luckily I was a first time buyer with no chain, and I didn’t have removals booked which would have been an expense lost. If I was in a chain, I imagine the consequences would be much worse. Fortunately, the developers did not issue a notice for breach of contract, and didn’t ask for interest payments, but it could have been a different story. I completed the purchase whilst I was out of the country on business in the end, so the argument will be a service has been provided - but it was a bad service. If you want a conveyancing firm which pays good attention to detail, go elsewhere.

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